Shipping & Returns

Because of the individual attention paid to making your bag we only keep a limited stock of our products and most pieces are made to order. Please allow up to a business week for us to send your shipment.
We ship all Domestic orders free of charge.  All international orders ship for a flat rate of $20. If expedited shipping is needed or a different carrier is preferred, please contact us first so we can make arrangements. Please note that for expedited orders additional fees may apply.
For international orders, please be aware that the buyer is responsible for any customs charge/import taxes (this charge varies from country to country).
If for any reason you are unhappy with your product we would be more than happy to exchange it or return your money in full. Put it back in the box and send it to us within 7 business days of receiving your product and we will refund your purchase. 
Please send returns to:
Clark & Madison
1833 Benecia Ave.
Unit 1
Los Angeles, CA 90025
Customer Service:
If you have any questions, comments, or issues with your purchase or this website, please feel free to contact us anytime at:
or submit an inquiry below.